Support

To enrich your experience of your Farmtrac, we endeavor to extend our continuous support whenever and wherever it is required or requested. We offer “Genuine” spare parts for better working and maintenance of your tractors.

Farmtrac Genuine spare parts are available at all our authorized dealerships. These spare parts have longest possible life and will be able to avail warranty on your tractors, only if you use our genuine spare parts. Please do walk in to any of our sales/ service outlet to allow us to partner with you in your journey towards success and to know more about our offerings.

With a mission to continuously create superior value for our customers, shareholders, employees and business partners, Escorts is together building and growing a strong business network across the globe and achieving industry leadership by establishing world class standards in both products and processes.

Our prime objective is to create easy availability of spare parts for our consumers whenever they need it at whichever place and at the right price. We have therefore, exercised the multi-channel distribution to make Escorts Tractor’s Original Parts (ETOP) easily available to every Escorts owner.

The firm belief, ever increasing trust and healthy expectations of our customers acts as a continuous driving force to enhance our services. We aspire to give our customers a world class experience of agri-tools and so we have commissioned New Parts Distribution Centers, equipped with latest material handling equipments and robust processes.

We believe that effective Customer Relationship Management is a key to improve our services. Customer feedback is one of the most important way to analyze the existing services and innovate better ideas to improve it. We have therefore, assigned dedicated customer care personnel to provide support to our channel partners and also to seek their feedback for services provided, throughout the year.

With our efforts and hard labor backed by the state-of-the-art infrastructure and latest technology, we look forward to deliver the finest tractor owning experience to our customers.